Frequently Asked Questions
Everything you need to know about shopping with Peeko.
How long will it take to receive my order?
Standard shipping usually takes between 3 to 7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is Peeko's return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are my payment details secure?
Absolutely. Peeko uses industry-standard SSL encryption to protect your data. We support all major credit cards, PayPal, and Apple Pay for a safe checkout experience.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How can I track my order?
You can track your order by clicking the link in your shipping confirmation email or by logging into your Peeko account and visiting the 'Order History' section.
How do I contact customer support?
Our team is here to help! You can reach us via the live chat on our website, or by emailing [email protected]. We typically respond within 24 hours.